I define coaching as the reciprocating or an iterative
approach for solving complex problems under the guidance of a coach. There are times
when people feel that changes to new situations are really difficult. It’s next
to impossible to overcome changes and to align themselves into the new-fangled
framework of the organization or new trends demanded in the current environment.
In other words, it is also called the strategic approach to
adapt to new transformations or “Change Management”. It is the technique to
analyse one’s personality to solve his/her problem. Approach may be a long term
or a short term depending on the changes needed to accomplish the targeted
objectives. It can be considered at micro level or macro level based on case to
case situations.
Coaching’s iterative process can help individuals adjust
themselves to the new ways of life as well as to adapt to rapid changes without
fear and also feature no threat of losing their base power.
For the coach it is essential to understand the problem
clearly and realise the present state of the coachee. In the same way the
coachee should understand the approach to treat the problem. He/she should gain
faith that his coach will find a good approach that will help him/her (coachee)
to come out of the situation soon. Faith and confidence plays a major role
between coach-coachee deals.
The operation starts by listening to the requirement of the
coachee. The coachee should make the picture about his/her difficulty very
clear to the coach. It is inappropriate for a coach to jump to a conclusion
without hearing and understanding the trouble; as this might lead him to
provide an incorrect solution.
Second step would be to start mirroring the coachee and make
him understand and realise his/her the current situation. During this session,
there are many approaches;
One among them is very popular that is - the Socrates approach
of asking questions related to the problem, in order to look at the problem
from all possible dimensions.
Next is to summarize the problem in a better way. Also the coach
should comprehend the problem in a deeper context. The coach is supposed to design
the fall back plans for the coachee, so that there is no trouble even if the
coachee misses the target and falls short. This paradoxical intervention will help
the coach to make a motivating plan to concur the problem.
After summarizing, stimulates the fourth phase of the
leadership coaching i.e. questioning. Appreciative inquiry will help the coach
to understand the coachee’s potential and realise to what extend the changes
are possible and then chalk out the final plan for the coachee. The plan should
be realistic, it should not be designed in such a manner that the coachee will
lose the confidence to cope with the tasks.
Last phase is to catalyse the process. Look and analyse the
bigger picture and find opportunities after listening to the coachee. Motivate
the coachee and make him/her realise that changes are not impossible. Make it
clear to the coachee that there is a room for further improvement. This encouragement
will lead him/her to move ahead.
Comments and suggestions are welcome.
Thanks,
Abhinav Shrivastava
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